Features & FAQ
Features & FAQ
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A series of videos covering various aspects of MyClient..
Please let us know if you require any assistance.
The latest news on every change that happens to MyClient - essential reading to stay up-to-date on the latest features.
MyClient supports using your own domain or subdomain to complete the branding experience.
Extended Support Options
MyClient offers increased support packages providing you with various benefits.
How to pay your MyClient invoice
MyClient currently allows you to pay your account using the following methods.
This plan provides you with the very best that MyClient has to offer as well as being cost effective.
See which features are available in different MyClient plans, to determine the best plan for your company.
SSL Certificate information and CSR generator
Information about SSL certificates and online CSR generation.
Statement on CVE-2014-0160 "Heartbleed"
MyClient is not currently vulnerable to the Heartbleed issue.
Statement on CVE-2014-3566 "POODLE"
This article discusses protections against certain weaknesses in SSLv3.
Terms & Conditions of Service
Use of our services is subject to our standard Terms & Conditions of Service.
Help translate MyClient into your own language.
Other MyClient products and services
: Password forensics frontend
A transparent proxy to intercept OBM/ACB client password requests.
: LDAP password integration frontend
A transparent proxy to synchronise LDAP passwords, beyond AhsayOBS's own support.
Sethost: Change backup server without reinstalling
If you need to change customers between AhsayOBS servers without inconveniencing the customer, it is possible to modify the config.sys file.
Workaround for OBS 6 / Java 7 Web Restore Applet error
AhsayOBS web restore applet up to 22.214.171.124 is not compatible with Java version 7u51 or newer.
: Pack files in repeatable order to minimise delta size
Zip a folder using a repeatable file order to minimise delta size.
MyClient Technical Documentation - Download PDF
1. Getting Started
Getting Started Guide
2. MyClient Basic and above
Using the Event Log effectively
Using URL Rewrite for API connections
Search and column selection
MyClient Ticket System
Sync and Refresh
3. MyClient Small Business and above
Moving accounts between AhsayOBS servers
MyClient Resellers vs AhsayOBS Subadmins
New Account Plans
Reseller Soft Quota
Server Health Monitor
4. MyClient Enterprise and above
Automatic Trial Conversion (Ahsay v6 and below only)
Configuration File Decoder
Configuring Caller ID Support
Configuring SMS Support
Embedding MyClient into your own website
Event Handler examples
External Forms and API
Accounting features in MyClient Enterprise
Price Formula Syntax
Secure Login Form
Tags, Custom Fields, and Billing Properties
Pricing setup guide
5. Add-ons for MyClient Enterprise and above
Bannersync (Automatic AdGroup Management)
Brandsets and Multiple URLs
LDAP (Active Directory) Support
StorageCraft ShadowProtect support in MyClient
Dell Appassure support in MyClient
Asigra support in MyClient
Infrequently Asked Questions
Troubleshooting alert emails
Troubleshooting backup job statuses
Troubleshooting the Restore Applet
7. Appendix - MyClient reference material
Accessing private servers
MyClient Historic Q&A Archive
8. Appendix - AhsayOBS reference material
AhsayOBS SSL certificates with multiple SubAdmins
Extracting AhsayOBS Wildcard SSL certificate
Importing AhsayOBS SSL certificate
Workaround for AhsayOBS 6.x - 6.9.x.x vulnerability
Workaround for AhsayOBS 6.x - 6.17.x.x vulnerability
Branding AhsayOBM/AhsayACB software
About MyClientGlobal.com Ltd
Terms and Conditions
MyClient is the ultimate management portal for Ahsay™ backup servers.
Copyright © 2021, MyClientGlobal.com Limited. Ahsay, OBM, OBS, ACB and associated brands are trademarks of
Ahsay Systems Corporation Limited
. Dell Appassure, StorageCraft ShadowProtect, Asigra and are all trademarks of their respective rights holders.